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We are looking for an Administrative & Customer Support Assistant!

by Isabel Coppens |

Job Title: Administrative & Customer Support Assistant

Job Type: Full time


About CÎME:

CÎME is an organic skincare brand with a mission to provide organic, sustainable and honestly beautiful products. We are passionate about making a positive impact on people and the planet. Founded by two ex-lawyers, we've grown into a team of seven dedicated to make CÎME the go-to organic skincare brand in Europe. We are looking for a talented and enthusiastic Administrative & Customer Support Assistant to ensure the smooth and efficient functioning of our organization's operations.



As Administrative & Customer Support Assistant, your primary responsibility is to ensure the smooth and efficient functioning of our organization's operations.

Your key responsibilities are:

  • Administrative support:  Support the office with various administrative tasks.
  • Assistance with the production and supply change management: Assisting with the implementation of the production planning and coordinating the production with our laboratories.
  • Inventory management: Monitoring and updating inventory levels. Coordination with the warehouses and lab’s to ensure product availability.
  • Budgeting and cost control: Monitoring expenses and implementing cost-saving measures.
  • Data entry and documentation: Documentation and record keeping.
  • Customer support: Responding to customer inquiries via email and processing customer returns and other issues.
  • Event organizing: Assisting with the organization of company and client events.
  • Assisting with sales and marketing: Collaborating with the sales and marketing teams and helping with operation challenges. 

    Overall, as an Administrative & Customer Support Assistant, you play a crucial role in optimizing our operations, making our clients happy and driving efficiency to ensure the success of our organization.


    • Bachelor's degree or equivalent work experience in administrative support, office management, operations or customer support. 
    • Drivers license. 
    • Fluent in Dutch + good knowledge of French and English.
    • High level of autonomy and the ability to work independently.
    • Self-motivated, proactive, and capable of managing your time and priorities effectively. 
    • You feel comfortable in a scale up environment, requiring flexibility. 
    • "Can do" mentality.
    • Strong problem-solving skills.
    • Eye for detail and love for organizational work. 
    • Customer-Centric Mindset: you love delivering exceptional customer support, resolving customer issues, and fostering customer satisfaction.
    • Passionate about sustainability and the needs of the CÎME clients.


    We offer:

    • Full time.
    • A chance to work for a growing, innovative and socially responsible brand.
    • Market standard salary package.
    • Opportunities for personal and professional growth.
    • Be part of the enthusiastic CÎME team, including teambuildings, brainstorm sessions, drinks on our terrace (with swimming pond).



    • Office: Gooik, Belgium


    How to apply?

    If you are passionate about making a positive impact and believe you have the skills and experience to help with the smooth and efficient functioning of CÎME's operations, please apply with your CV and a motivational letter or video to info@cime-skincare.com.

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